We offer free 'To Your Door' shipping for all products that are purchased on the Human Touch website. This option includes delivery to any first-floor entrance to your home, at which point you may receive it and move it into the perfect indoor location. For those who prefer to let us do the heavy lifting, you can upgrade your purchase to White Glove delivery for an added cost. With this service, the item will be delivered inside your home on any first-floor location, fully assembled, and all packaging materials removed so that you can get straight to enjoying your purchase! For both options, the final delivery station will call you ahead of delivery to coordinate a time that works best for you to receive the item.

Delivery transit time depends on your location, and can be impacted by external factors such as weather or holidays. Most deliveries take as little as 2-3 weeks, however if the delivery address is in a remote location or if inclement weather causes delays, it might take longer. If 3 weeks have passed and you have not gotten a call from the freight carrier to schedule a delivery time, feel free to submit a ticket to our Customer Experience team by clicking here and we'll get back to you as soon as possible with an update.

The Human Touch® Super Novo 3.0 combines DuoSync™ massage technology with dual massage mechanisms to deliver synchronized upper and lower body massage at the same time. Its HT Flex S- and L-Track follows the natural curve of your spine and extends massage coverage from your neck to your glutes, while advanced stretching, zero gravity recline, and therapeutic wellness programs create a highly personalized massage experience designed for everyday recovery and relaxation.

Yes. The Super Novo 3.0 is designed for regular use at home. With a wide selection of automatic wellness programs and customizable massage settings, you can choose a gentle relaxation massage one day and a more focused recovery session after exercise the next. Many owners make it part of their daily wellness routine.

Yes. The Super Novo 3.0 is engineered to deliver a comprehensive full-body massage from your neck and shoulders down through your back, hips, glutes, calves, and feet. Heated lumbar massage, Cloud Touch® air massage, under-foot rollers, and adjustable calf massage work together to help reduce muscle tension and promote relaxation throughout the body.

Zero gravity positioning reclines your body into a posture inspired by NASA research that helps distribute your weight more evenly. This position reduces pressure on the spine and joints while allowing the massage rollers to maintain better contact with your back, helping create a deeper, more comfortable massage experience.

The chair includes complimentary To Your Door delivery anywhere in the contiguous United States. If you'd prefer not to move or assemble the chair yourself, you can upgrade to White Glove Delivery, which includes in-home placement, complete assembly, and removal of all packaging materials so your chair is ready to enjoy right away.

Yes. The Super Novo 3.0 includes memory settings that make it easy for multiple users to quickly return to their preferred massage experiences.

Absolutely. Whether you're recovering after a workout, spending long hours at a desk, or simply looking to reduce everyday muscle tension, the Super Novo 3.0 offers recovery-focused massage programs, advanced stretching, heat therapy, and customizable intensity settings to help support relaxation, flexibility, and overall wellness.

Before You Start:
1. from the electrical outlet before cleaning.
2. When cleaning the controller or power switch, use a dry cloth only. Never use a damp cloth to clean the controller or power switch.
3. Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does not fade prior to using the solution on the entire product surface.
4. Do not use benzene, thinner or any other solvents on your product.

Cleaning Code Standard for SofHyde or Cloth: W
To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum extension. If your product becomes dirty, use a water-based upholstery cleaner only. To treat stains, spot clean with an upholstery shampoo or a mild detergent foam.