Human Touch Shipping Policy

Please review the following Holiday Shipping Schedule for orders to be delivered prior to December 24th, 2024:

Human Touch offers free shipping on all of our products anywhere in the 48 contiguous United States.

For all web and phone orders, Human Touch will provide complimentary Threshold Delivery of your chair. This includes calling to schedule a delivery time and placing the chair at your front door (first floor only) at no additional cost.

For added convenience, Human Touch also offers the option to upgrade all chair deliveries to White Glove service, which includes delivery to the first floor, chair assembly in the room of your choice, and removal of all packaging so you can start to enjoy your new chair!

NOTE: In most cases, any delivery that includes one flight of stairs is included in our White Glove Delivery service. However, multiple floors/flights of stairs may incur an additional cost. Please call our Customer Experience department to describe any special delivery instructions.

Small products such as Perfect Chair^® accessories and CirQlation^® products are usually delivered via FedEx ground.

Please note that we can only ship to a physical street address and cannot ship products to post office boxes.

Shipping to Hawaii and Alaska: Please call for a quote.

If you have any questions regarding our shipping policies, please contact Customer Support. Our Customer Experience team will be available Monday through Thursday, 7:00 am – 4:30 pm PST and Friday 7:00 am – 3:30 pm PST.